1 . Tell students that you are going to talk about how to help people with difficult situations. Your neighbour throws rubbish in your garden. Ask several students in turn to tell you the problem and you reply with any of the following questions:
What would you like to do about that? How do you feel about that?
Is there anything you can do about it?
Then get the students to reply, e.g.
STUDENT: Â My neighbour throws rubbish in my back garden.
TEACHER:  How do you feel  about that?
STUDENT: Angry
Ask students to dictate the questions to you, or write them up as blank lines with first letters to help students remember, filling in word by word, e g.
H_ d_ y_ f_ a_ t_?
With the questions on the board, ask students how they help. Elicit that they do not offer suggestions or advice, Â just help people to see how they feel.
2. Now tell students they are going to hear two friends discussing the same problem. Ask students to write down any other questions they hear. Play the recording three times.
Check their answers, and write them on the board or web:
Ask which questions give advice (3 and 5). Explain that in English, advice is often in question form. Elicit other forms of How about  .? and Why don’t you  … ?: What about …? and Why not  …?